Flight Delayed or Cancelled at Paris Orly (ORY)? Claim up to €600 EU261 Compensation
Paris Orly (ORY) is France's second busiest airport, handling over 33 million passengers annually. Located 14 km south of Paris, Orly is the home base of Transavia France and a major hub for easyJet and Vueling. If your flight was delayed by 3 hours or more, or cancelled less than 14 days before departure, EU Regulation 261/2004 entitles you to compensation of up to €600 per person.
Situations covered by EU261 from ORY
-
✓
Delay of 3 hours or more at arrival — the actual arrival time (when the doors open) counts, not the departure delay.
-
✓
Cancellation notified less than 14 days before departure — without an adequate alternative offered by the airline.
-
✓
Advancement of more than 1 hour — if the airline moved your departure earlier without you being able to board at the original time.
-
✓
Involuntary denied boarding — overbooking or a documentation issue attributable to the airline.
Main airlines at Paris Orly (ORY)
ORY is the home base of Transavia France and hosts easyJet, Vueling, Ryanair, Air France Hop and TUI fly.
| Airline | Terminal at ORY | Claim link |
|---|---|---|
| Transavia France | Orly 1 (West) | Claim with Claimy → |
| easyJet | Orly 2 (South) | Claim with Claimy → |
| Vueling | Orly 2 (South) | EU carrier — covered |
| Ryanair | Orly 2 (South) | Claim with Claimy → |
| Air France Hop | Orly 1 (West) | EU carrier — covered |
EU261 compensation amounts — examples from ORY
| Flight distance | Compensation | Example from ORY |
|---|---|---|
| ≤ 1,500 km | €250 | ORY → Nice (NCE) ~930 km, ORY → Marseille (MRS) ~660 km |
| 1,500–3,500 km or intra-EU | €400 | ORY → Athens (ATH) ~2,100 km, ORY → Lisbon (LIS) ~1,450 km |
| > 3,500 km outside EU | €600 | ORY → Dakar (DSS) ~4,500 km, ORY → Montreal (YUL) ~5,500 km |
The airline may reduce the amount by 50% if it offered you a rerouting with a limited delay at destination.
What to do if the airline refuses
ORY is located in France. If the airline refuses your claim or does not reply within 6 weeks, you have the following escalation path:
-
1
DGAC (Direction Générale de l'Aviation Civile) — file online at ecologie.gouv.fr. The authority can compel the airline to pay.
-
2
MTV (Médiateur du Tourisme et du Voyage) — mandatory mediation before court since decree 2025-772. Free and fully online.
-
3
Tribunal judiciaire — court proceedings as a last resort. 5-year prescription in France.
Why use Claimy instead of a claim agency?
Services like AirHelp or Flightright charge 25–35% commission on your compensation. On €250 recovered, you only receive ~€175.
| Claim agency | Claimy | |
|---|---|---|
| On €250 | You receive ~€175 | You receive €240.10 |
| On €400 | You receive ~€280 | You receive €385.10 |
| On €600 | You receive ~€420 | You receive €575.10 |
Claimy generates your formal claim letter in 30 seconds for a fixed fee from €9.90. You send it yourself and keep 100% of your compensation.
Check my eligibility →Frequently asked questions — Paris Orly (ORY)
Does EU261 apply to flights from Paris Orly (ORY)?
Yes. EU261 applies to all flights departing from an EU airport, regardless of the airline's nationality. Since ORY is in France, passengers are entitled to up to €600 compensation per person for delays ≥ 3 hours, cancellations within 14 days, or involuntary denied boarding.
How long do I have to claim for a flight delayed at Paris Orly?
France applies a 5-year prescription period — one of the most generous in Europe. You have five years from the flight date to submit your claim. That said, acting quickly is always better while your documents are still accessible.
What is the difference between ORY and CDG?
CDG (Charles de Gaulle) is the larger international hub 25 km north of Paris, serving Air France's long-haul routes and most intercontinental carriers. ORY (Orly) is 14 km south and handles mainly short and medium-haul flights with Transavia, easyJet, Vueling and Ryanair. Your EU261 rights are identical at both airports.
How do I escalate my ORY flight delay claim if the airline refuses?
File a complaint with the DGAC online at ecologie.gouv.fr. Since 2025 (decree 2025-772), MTV mediation is mandatory before taking legal action. Attach your boarding pass, booking confirmation and any airline correspondence.
Which airlines operate at Paris Orly and can I claim against any of them?
ORY hosts Transavia France, easyJet, Air France Hop, Vueling, Ryanair, Air Corsica and TUI fly, among others. Since ORY is an EU airport, EU261 applies to all departing flights regardless of the airline's nationality.
More information
Ready to claim your ORY flight compensation?
Letter generated in 30 seconds. Fixed fee. You keep 100% of your compensation.
Start on Claimy →