easyJet Flight Delayed or Cancelled? Claim up to €600
Although easyJet is of British origin, it is fully subject to EU Regulation 261/2004 for all flights departing from EU airports. If your easyJet flight was delayed by 3 hours or more, or cancelled less than 14 days before departure, you are entitled to compensation of up to €600 per passenger.
Situations covered by EU261 with easyJet
-
✓
Delay of 3 hours or more on arrival — it is the actual door-opening time at your destination that counts, not the departure delay.
-
✓
Cancellation notified less than 14 days before departure — without an adequate alternative offered by easyJet.
-
✓
Flight brought forward by more than 1 hour — if easyJet moved your departure earlier and you could not be present at the new time.
-
✓
Involuntary denied boarding — overbooking or a documentation issue attributable to easyJet.
How to claim against easyJet
-
1
Generate your formal demand letter with Claimy — in 30 seconds, with the correct legal references and exact compensation amount.
-
2
Send it by registered post with acknowledgement of receipt to easyJet's official postal address:
easyJet Airline Company Ltd, Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF, United Kingdom -
3
You can also file a claim online via easyjet.com → Help → Delays and cancellations → Claim compensation. Registered post is recommended to keep a proof of date.
-
4
Wait for easyJet's response — typically 4 to 6 weeks. If they refuse or stay silent, escalate to the national enforcement authority.
If easyJet refuses or does not reply
If easyJet does not respond within 6 weeks, or rejects your claim, escalate to your national enforcement body:
- → DGAC (Direction Générale de l'Aviation Civile)
- → Médiateur du Tourisme et du Voyage (MTV) — mandatory before court since 2025
- → Civil court (Tribunal judiciaire) as a last resort
- → SPF Mobilité et Transports
- → Justice of the peace (for disputes up to €5,000)
EU261 compensation amounts
| Flight distance | Compensation | easyJet example |
|---|---|---|
| ≤ 1,500 km | €250 | Paris ORY → Barcelona, Lyon → Amsterdam |
| 1,500–3,500 km or intra-EU | €400 | Paris → Athens, Nice → Istanbul |
| > 3,500 km outside EU | €600 | Long-haul (rare on easyJet) |
easyJet may reduce these amounts by 50% if they offered re-routing with a limited arrival delay.
Why use Claimy instead of a claims agency?
Claims agencies such as AirHelp or Flightright charge 25 to 35% commission on your compensation — up to €210 on a €600 claim.
| Claims agency | Claimy | |
|---|---|---|
| On €250 | You receive ~€175 | You receive €240.10 |
| On €400 | You receive ~€280 | You receive €385.10 |
| On €600 | You receive ~€420 | You receive €575.10 |
Claimy generates your formal demand letter in 30 seconds for a fixed fee from €9.90. You send it yourself and keep 100% of your compensation.
Check my eligibility →Frequently asked questions — easyJet
easyJet is a British airline — does EU261 still apply?
Yes. Since Brexit, easyJet operates in Europe through easyJet Europe, its Austrian-registered subsidiary. Additionally, EU261 applies to any flight departing from an EU airport regardless of the airline's nationality. Your rights are fully protected on all easyJet flights from France or Belgium.
My easyJet flight departed from Nice — where do I send my claim?
Send to easyJet's official address: Hangar 89, London Luton Airport, Luton LU2 9PF, UK. For escalation, contact the DGAC (France) — not the UK CAA — since your flight departed from France.
easyJet cited crew issues — is that an extraordinary circumstance?
No. Crew unavailability — sick crew, previous rotation delays, rostering problems — is an internal operational matter, not an extraordinary circumstance. easyJet is liable for compensation in those cases.
How long do I have to claim against easyJet from Belgium?
Only 1 year from the flight date (Article X.49 of Belgium's Code of Economic Law). This is much shorter than in France (5 years). If your flight from Belgium is approaching its 12-month anniversary, act immediately.
easyJet isn't responding — which authority should I contact?
Contact the national enforcement body for your country: the DGAC in France, or the SPF Mobilité et Transports in Belgium. Both can compel easyJet to respond and pay the compensation owed.
Ready to claim your easyJet compensation?
Letter generated in 30 seconds. Fixed fee. You keep 100% of your compensation.
Start on Claimy →